11 kategori penghargaan yang diterima BNI
1. The Best Government Bank In Service Excellence 2023
2. Titanium Recognition - 15 Consecutive Years In Service Excellence
3. The 1st Best Digital Channel In Service Excellence
4. The 1st Best Contact Center In Service Excellence
5. The 1st Best - Convenient Branch Experience In Priority Service
6. The 1st Best - Call Center
7. The 1st Best - Phone Banking
8. The 2nd Best In Service Excellence
9. The 2nd Best E-Banking In Service Excellence
10. The 2nd Best - Mobile Banking